🔔 Alerts
The Alerts page is the compliance work queue: every credential that's expiring, expired, or missing, across the whole team.
Reading the inbox
Each alert shows its tier, the nurse, the record, and the expiration involved:
| Tier | Meaning |
|---|---|
| 🔵 Info | Expires within 30 days |
| 🟡 Warning | Expires within 7 days |
| 🔴 Urgent | Expires today, already expired — or the document is missing entirely |
Filter by tier or preset, and toggle Include resolved to see history. Update record on any alert deep-links to the exact record on the nurse's profile.
Resolving alerts
There is deliberately no "dismiss" button. Alerts close only by fixing the record — renew the expiration (or supply the missing document) and the alert resolves itself. This keeps the inbox honest: if it's listed, it's really outstanding.
How you're notified
- This page and the dashboard are the live surfaces.
- Email digests — twice a month, admins receive a summary of everything open, worst first. No per-alert email noise.
- Nurse push notifications — the nurse gets a push on their phone when one of their credentials first enters each tier.
The scanning schedule and boundary rules live in Compliance & Alerts.