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📇 Records & Presets

Records are the credentials, documents, and facts your agency keeps on file per nurse — the raw material compliance tracking runs on.

Record kinds

KindWhat it isAlerts?
📄 FactA stored value — an SSN, a yes/no answer, a license numberNo
📅 DateA tracked date — a hire date, a training completionNo
ExpirationA date that must stay in the future — CPR, car insurance, background screeningYes — the alert system watches these

Facts have a value shape enforced on every write: free text, yes/no, number, or SSN.

Sensitive values

Facts can be sensitive (SSNs always are): stored encrypted, masked on screen with an explicit reveal on the nurse's profile, and never shown in agency-wide listings. A preset marked always-sensitive can never be downgraded.

Presets vs ad-hoc records

  • Presets are reusable record definitions — a name, kind, and value shape. Noted ships a standard library (CPR/AED certification, driver's license, Level 2 background screening, HIPAA training, zero tolerance training, and more), and you can create your agency's own under Manage Presets. Renaming a preset renames it everywhere; each nurse can hold one record per preset.
  • Ad-hoc records are one-off entries with their own name, for anything that doesn't fit a preset.

Working with records

  • Add from a nurse's profile — pick a preset (already-held ones are shown grayed) or go custom.
  • Batch add stamps one record onto many nurses at once — ineligible nurses and existing holders are skipped, not errors.
  • Renew an expiration by setting its new date; the old date's alert closes automatically.
  • Mark as missing — for paperwork that should be on file but isn't yet. A missing record of any kind raises an Urgent alert that only clears when the document actually arrives (you can't clear "missing" without supplying the value or date). See Compliance & Alerts.

The Records page

The agency-wide Records page lists every record across the team — search by name, filter by preset, type, and status (Overdue, Expiring soon, Current; missing records always count as Overdue). Rows link straight to the owning nurse's profile. A Calendar view maps expirations onto the months they land in.